3/8/2023 0 Comments Disney treasured guest![]() For me, as soon I have a trip booked the magic starts to wash over me and by the time I have arrived for my vacation I am completely submerged in a wave of pixie dust and excitement!įor me, choosing to spend my vacation time at a Disney destination isn’t just about gorgeous resorts, thrilling rides, and world-class customer service, it’s about the feelings I experience when I’m in the “Disney bubble.” Knowing that I will be spending my time with a huge grin on my face and a heart full of warm fuzzies, as well as sharing precious quality time with family and friends is truly priceless. The Disney difference isn’t only seen in the tangible things like friendly Cast Members and park design it is also in the emotional feeling you have during your visit. Just imagine what new wonders Disney will have up their sleeves with the new Toy Story and Star Wars expansions! ![]() Of course, there are also the two incredible new attractions – The Na’vi River Journey which introduces guests to the Na’vi culture, and the absolutely amazing Flight of Passage ride where guests truly feel as though they are flying through the air on the back of a Banshee! Feeling the wind in your hair, experiencing the sights and smells of the Pandora landscapes, and feeling the motions of the banshee breathing under you make this an attraction unlike any other I have ever come across! ![]() The landscaping, musical score that seeps seamlessly into the surroundings, and Cast Member costumes all add to the atmosphere. From the moment you step foot in this new area, you feel as though you have landed on another planet! The new Pandora area of Walt Disney World’s Animal Kingdom park is another shining example of the high level of immersion Disney aims for as they bring the world of Avatar to life. As a stark contrast, once you have taken the trip to the dark and spooky boiler room to board your service elevator, the feelings of anticipation reach to a full peak in your mind! To me, not only is this an amazing, heart-pounding ride, it is a complete experience. Once you arrive at the Hollywood Tower Hotel’s gates, you enter an overgrown garden and make your way into the beautiful yet eerie (and dusty) lobby, confirming that this was once a luxurious spot for the Hollywood elite. One of my favorite Disney attractions is a great example of cohesive storytelling – the Tower of Terror at Hollywood Studios! A once-glorious old hotel is looming over you, calling you to come and explore its abandoned grounds. For example, as you walk through the entryway at the Magic Kingdom, you will notice red paving on Main Street USA which is meant to give guests the feeling that they are receiving a red-carpet entrance, all leading up to the big feature – Cinderella Castle! This attention to detail is impeccable and is demonstrated in many ways. When you arrive at a Disney destination there seems to be magic around every corner! So many of your experiences come from master storytellers, and the Disney Imagineering team they’ve gone to great lengths to ensure that you are fully immersed in each story they are telling. I have definitely experienced a sprinkling of pixie dust from many outstanding Cast Members over the years who have gone above and beyond to help me and my family make some of the most magical memories! Even under stressful situations such as a ride breaking down, or inclement weather, the customer service from Disney’s Cast Members is always delivered with warmth and a genuine concern for the guest at hand. Something as simple as “have a magical day” can start your morning off with an ear-to-ear grin! Wouldn’t it be wonderful to hear that when you arrive at work every morning?! As a frequent Walt Disney World visitor, I have gotten used to receiving exceptional customer service, delivered with a friendly smile! From the warm “welcome home” you receive when you arrive for a stay with the Disney Vacation Club, to the friendly and enthusiastic Cast Members greeting guests like old friends when they arrive at the park entrances, Disney makes every effort to make each guest feel like a treasured visitor. Recently, I took my first non-Disney vacation in a long time and while I had a fantastic time, it definitely made me realize something – there really is a Disney Difference!Ĭustomer Service is something that Disney excels at, particularly in their theme parks and resorts. I caught the Disney bug as a youngster, and one of the side effects of that bug is that the bulk of my vacations from childhood onward have been to the Disney destinations across North America!
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